Tuesday, December 16, 2008

Stolen Wallet @ Cheras Selatan

My colleague recently lost her wallet which was kept in her handbag, while she was at Jusco Cheras Selatan. The thief (pickpocket) cut her handbag and removed her wallet and she didn't even noticed it.

She reported it and was informed that on the same day there were other similar cases at the same shopping center.

Shoppers at Jusco Cheras Selatan (not only in Jusco) be wary of your surroundings, take care of you handbags, purse, wallets, and always keep a watch on your children, always.


Picture: The handbag with the cut

Below is the comment from the victim WWF (not World Wrestling Federation):

Halloo… I’m the victim of this incident, just to share my experience on the troubles I had gone through.


I went to the nearest police station at Bandar Tun Hussien Onn to report the incident, unfortunately this is a Pondok Polis and not Balai Polis, where you can still report your case but no interview will be conducted. So, I was asked to go to the Kajang police station for an ‘interview’, just a simple Q&A session. At Kajang police station, I was not allowed to park my car inside the police station; although there is a sign for ‘visitor parking’, but being instructed to park outside, yellow line parking….funny right?!

After the interview, I was told that in order to get my I/C and license re-issued, I need to pay RM2 for the police report and obtain an official receipt. This has to be done at the Batu 9 police station during working hours (8am-4pm), meaning I got to go there the next morning on Monday. Sigh, can you believe this, as I have to go to 3 police stations to complete the whole process.

After obtaining the official receipt from Batu 9 police station on Monday, I went to the JPN in Seri Kembangan. The officer didn’t allow me to take the number as I had to first fill in the form and make a copy of my police report from the shop outside. So, I had to walk around and looked for a shop with photostat service. When done, I got my number 2040, with 16 persons in the queue. My number should be 2036 if I was given a number when I first walked in. Sigh, they never show empathy for me being the victim of the incident yet I have to go through all these hassles!!

Only 4 persons working in JPN Seri Kembangan, after waiting for 2 hours +, my number being called, then the officer told me that my case requires her boss’s approval, as it might subject to 50% of the penalty amount. However, the boss is away attending meeting in HQ and will be back in the afternoon, but not sure what time. She suggested me to come back again in the afternoon or I can go to other branch….. I was so fed up, and finally she offered me a ‘better’ solution, i.e., to leave my form and report with her and she will call me when the boss is back…. I really feel like slapping someone!!!! She also suggested me to go to PJ, where there is JPN & JPJ, and I can have both I/C and license done within the same area. Unfortunately, I’m not familiar with PJ at all, then she suggested me to go to the Seri Petaling branch, JPN is located at 5th floor in Endah Parade; less people in this branch.

I reached JPN Seri Petaling at 12:15noon, taken a number (I asked the officer if the boss around while taking the number and shared my experience with him; he told me there’s no such procedure and the penalty will be waived for me), 9 persons in the queue, and I had my temporary I/C done within 30 minutes….phew!! Does this mean different JPN branch has their own policy & procedure?!

Later in the afternoon, I went to JPJ Setapak, taken my number and there were 150 persons in the queue…. I almost fainted. Then somebody approached me if I want my license done within 5 minutes but need to pay him RM30. Honestly speaking, I don’t encourage this, but I really don’t have a choice as I still have to go to the bank to get my new ATM card; so, I paid the person and I got my license within 5 minutes!!!!

After that, I went to the Maybank in Setapak. When I called Maybank customer service to stop my ATM card on Sunday, I was told that I can have my ATM card re-issued at any branch. However, when I was at Setapak branch, the bank officer told me that I have to go back to home branch (where you opened your account) to get my ATM card re-issued due to I’m holding temporary I/C. So, without much hassles, I decided to obtain my new ATM card one month later when I get my permanent I/C.

The story doesn’t end here. Later, when I receive my replacement cards for credit cards, I have to inform all my merchants (fill in the form again, etc) which I have auto debit instruction on the change of card numbers. Luckilly the auto debit instruction is still valid and running for 3 months upon reporting of card lost, meaning I have some buffer to execute the change of card number...phew!!

6 comments:

joshua said...

ladies beware...

men too!

WWF said...

Halloo… I’m the victim of this incident, just to share my experience on the troubles I had gone through.

I went to the nearest police station at Bandar Tun Hussien Onn to report the incident, unfortunately this is a Pondok Polis and not Balai Polis, where you can still report your case but no interview will be conducted. So, I was asked to go to the Kajang police station for an ‘interview’, just a simple Q&A session. At Kajang police station, I was not allowed to park my car inside the police station; although there is a sign for ‘visitor parking’, but being instructed to park outside, yellow line parking….funny right?!

After the interview, I was told that in order to get my I/C and license re-issued, I need to pay RM2 for the police report and obtain an official receipt. This has to be done at the Batu 9 police station during working hours (8am-4pm), meaning I got to go there the next morning on Monday. Sigh, can you believe this, as I have to go to 3 police stations to complete the whole process.

After obtaining the official receipt from Batu 9 police station on Monday, I went to the JPN in Seri Kembangan. The officer didn’t allow me to take the number as I had to first fill in the form and make a copy of my police report from the shop outside. So, I had to walk around and looked for a shop with photostat service. When done, I got my number 2040, with 16 persons in the queue. My number should be 2036 if I was given a number when I first walked in. Sigh, they never show empathy for me being the victim of the incident yet I have to go through all these hassles!!

Only 4 persons working in JPN Seri Kembangan, after waiting for 2 hours +, my number being called, then the officer told me that my case requires her boss’s approval, as it might subject to 50% of the penalty amount. However, the boss is away attending meeting in HQ and will be back in the afternoon, but not sure what time. She suggested me to come back again in the afternoon or I can go to other branch….. I was so fed up, and finally she offered me a ‘better’ solution, i.e., to leave my form and report with her and she will call me when the boss is back…. I really feel like slapping someone!!!! She also suggested me to go to PJ, where there is JPN & JPJ, and I can have both I/C and license done within the same area. Unfortunately, I’m not familiar with PJ at all, then she suggested me to go to the Seri Petaling branch, JPN is located at 5th floor in Endah Parade; less people in this branch.

I reached JPN Seri Petaling at 12:15noon, taken a number (I asked the officer if the boss around while taking the number and shared my experience with him; he told me there’s no such procedure and the penalty will be waived for me), 9 persons in the queue, and I had my temporary I/C done within 30 minutes….phew!! Does this mean different JPN branch has their own policy & procedure?!

Later in the afternoon, I went to JPJ Setapak, taken my number and there were 150 persons in the queue…. I almost fainted. Then somebody approached me if I want my license done within 5 minutes but need to pay him RM30. Honestly speaking, I don’t encourage this, but I really don’t have a choice as I still have to go to the bank to get my new ATM card; so, I paid the person and I got my license within 5 minutes!!!!

After that, I went to the Maybank in Setapak. When I called Maybank customer service to stop my ATM card on Sunday, I was told that I can have my ATM card re-issued at any branch. However, when I was at Setapak branch, the bank officer told me that I have to go back to home branch (where you opened your account) to get my ATM card re-issued due to I’m holding temporary I/C. So, without much hassles, I decided to obtain my new ATM card one month later when I get my permanent I/C.

The story doesn’t end here. Later, when I receive my replacement cards for credit cards, I have to inform all my merchants (fill in the form again, etc) which I have auto debit instruction on the change of card numbers. Luckilly the auto debit instruction is still valid and running for 3 months upon reporting of card lost, meaning I have some buffer to execute the change of card number...phew!!

lina said...

not only had to suffer the loss of cash money, had to go to all sorts of hassle for lost cards. Thanks for the warning because I frequent Jusco Cheras Selatan. Have to beware...

d'Lion said...

Glad to be of service Lina. Yes be wary of your surroundings.

Anonymous said...

damn it, i just met the pickpocket yesterday in the bus. hp had been stolen, but it is lucky my handbag is safe with wallet inside. if not i'll going insane. u know what, the worst thg is u dont even know how the damn face of the pickpocket looks like, do nth after tat but sigh. damn it.

d'Lion said...

Sorry to hear that.